HR Generalist | Columbia, MD

Quick Servant is seeking an experienced, hands-on HR Generalist to support their team in Columbia, Maryland. This onsite role is responsible for managing a wide range of human resources functions, including employee relations, onboarding, payroll administration, benefits coordination, compliance, workers' compensation, fleet administration, and HR process improvement.

The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced operational environment supporting both office and field employees. This position serves as a trusted resource for employees and managers and plays a key role in maintaining a positive workplace culture.

Key Responsibilities

• Manage day-to-day HR operations, including employee onboarding, offboarding, personnel records, compliance, and HR program administration
• Coordinate all payroll and employee-related changes, including new hires, terminations, compensation changes, deductions, garnishments, child support orders, and employee status updates
• Maintain accurate and confidential HR, payroll, benefits, workers' compensation, and fleet records in compliance with company policies and applicable federal, state, and local regulations
• Partner with third-party payroll, benefits, and retirement plan administrators to ensure the effective administration of employee programs.
• Administer employee benefits and retirement programs, including enrollments, contribution changes, loan requests, withdrawals, and employee communications
• Serve as a primary point of contact for employee inquiries related to payroll, benefits, policies, and HR matters, partnering with internal teams and third parties
• Support employee relations efforts by providing guidance to employees and managers, helping maintain a positive and productive work environment
• Manage workers' compensation claims from initial reporting through resolution, including documentation, communication with insurance carriers, and employee follow-up
• Oversee fleet administration activities, including vehicle registrations, license plates, insurance documentation, and citation management, ensuring accurate and up-to-date records
• Provide operational support to field technicians, including coordination of uniforms, identification cards, and other required resources.
• Identify and implement process improvements that enhance efficiency, accuracy, and the overall employee experience.

Qualifications:

• Minimum of 5 years of Human Resources experience in a Generalist or related HR role
• Strong working knowledge of employment laws, HR best practices, and employee relations
• Experience supporting payroll, benefits, and leave administration
• Proficiency with Microsoft Office Suite
• Excellent organizational skills with strong attention to detail and accuracy
• Strong communication, interpersonal, and problem-solving skills
• Ability to handle sensitive and confidential information with professionalism and discretion

Preferred:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Experience with ADP payroll systems
• Experience supporting employees in a service, construction, manufacturing, or skilled trades environment

Benefits/ Perks:

• 100% employer paid medical, vision and dental coverage
• 401(k) with employer matching
• Paid vacation and sick leave

Compensation:
The anticipated salary range for this position is between $70,000 and $80,000. Salary will be determined based on experience, education, and other factors. 

Quick Servant specializes in all aspects of heating, cooling and ventilation services, as well as commercial refrigeration, cooking equipment and building maintenance. They are committed to delivering exceptional service to their customers while fostering a collaborative and supportive work environment.

Quick Servant is an equal opportunity employer, and we value diversity at our company. They do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, disability status, or any other protected characteristic or status. Disabled applicants may request any reasonable accommodation needed to enable them to complete the application process.